bralux australia
Lingerie Shop

BraluxAustralia

4.50/5.00 - based on 1017 verified reviews
VERIFIED COMPANY
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Verified buyer Published on 03.10.2023

"Supportive And True To Size"

Amazing! The Allegra bra not only met but exceeded my expectations in terms of quality and support for the twins. Charlee from customer service was exceptionally helpful in helping me find the perfect fit. Thank you so much! xx"

Reply from BraluxAustralia.com Published on 04.10.2023


Dear Jess,

Thank you so much for your kind review!

Kind regards,
Charlee

Verified buyer Published on 29.09.2023

"good value"

excellent value, would def use again.

Verified buyer Published on 24.09.2023

"Tracking saying delivered"

AusPost Tracking saying my parcel has been delivered but I don't have it. I have emailed yesterday but had no reply. Order reference: HJJSXY

UPDATE - Delivered. Looks good! Thank you Ben!

Reply from BraluxAustralia.com Published on 25.09.2023


Hi Constance,

Thank you for bringing this matter to my attention. Please accept my sincere apologies for the inconvenience you've experienced. We are closed on Sundays, which is why you did not receive a prompt response.

I have initiated an investigation with Auspost into the whereabouts of your missing parcel. In the meantime, to minimise any further delay, we will dispatch a replacement order immediately, which you can expect to receive by tomorrow.

Should you have any further queries please do not hesitate to reach out to me.

Kind regards,
Ben


Published on 02.09.2023

"Good service"

Daughter very happy, parcel took around 7 days to Brisbane using the free shipping option. She hasn't used the product yet but looks of good quality. Good value as used the 3 for 2 promo.

Verified buyer Published on 28.08.2023

"lifts really work..."

breast lifts really work,, very good

Verified buyer Published on 22.08.2023

"Body tape is fab. One issue but was resolved promptly."

Love the body tape and the stick on lifts do work a treat (I'm L/XL). One item of boob tape was missing but Ben at customer service resolved it quickly for me and the replacement arrived in good time.

Verified buyer Published on 20.08.2023

"Incorrect size recieved"

The bra itself looks great but you have sent me the wrong size, I ordered a DD and recieved an E.

Reply from BraluxAustralia.com Published on 21.08.2023


Hi Ella,

Thank you for the message. I'm so sorry, our order picker must've made a mistake. No need to return the incorrect size, we'll send you the correct size right away via a tracked shipping service.

Please accept my sincere apologies for the inconvenience caused.

If you have any further queries please don't hesitate to contact me

Kind regards,
Ben


Published on 02.08.2023

"Big Sizes Are True To Size"

Size G here. I followed the size guide and the bras are true to size. Very happy.

BraluxAustralia.com

Verified business

We're an Australia-based customer-focused franchise business. If you need any assistance please don't hesitate to reach out to our customer service representatives via the website or the email address on this page.

Address
Canberra
Australia

Website
braluxaustralia.com

Email
braluxofficial@outlook.com

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